Professor of Marketing and eCommerce in Tourism at the University for Sustainable Development (HNE) in the Sustainable Tourism Management (NTM) programme
https://orcid.org/0000-0001-5456-1522

Lectureship at the Salzburg University of Applied Sciences on quality management and service design in tourism

Doctorate with Prof. Dr oec. habil. Ulrike Stopka, Chair of Communication Economics, Dresden University of Technology, with the title: ‘Prospects for transactions in the Internet economy using the example of the travel industry - a Delphi study’.
The work is permanently available online via the SNL at http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-86522.

Research assistant ‘eCommerce in Tourism’ at Heilbronn University, Faculty W2.

Lecturer at the EC Europa Campus Baden Baden and Mannheim in the study module Media Practice Online

Founding member and managing director of the Verband Internet Reisevertrieb (www.v-i-r.de) The association represents the leading online portals of the German (European) travel industry such as expedia, opodo, lastminute etc.).

Founding member and managing director of the Verein zur Förderung der alternativen Streitschlichtung (FaSir) e.V., which operates the Reiseschiedsstelle, Schlichtungsstelle für Online-Reisen. (www.reiseschiedsstelle.de).
The Travel Arbitration Board was the first arbitration board for travel in Europe and was recognised by the EU in 2006.

Master's programme: MA International Tourism Management at Heilbronn University of Applied Sciences
Master's thesis: The influence of the Internet on the change in tourism value creation processes with special consideration of the trust factor: Degree: Master of Arts

Lecturer in tourism policy at the School of Tourism, Frankfurt

Lecturer in tourism policy and general tourism management at the Merkur Akademie in Darmstadt

Lecturer at the F+U in Heidelberg (communication, working methods)

Lecturer at the IHK Heilbronn in the field of work methodology

Training courses for tourism education centres run by the NGO ECPAT/Germany

Lecturer in tourism policy at the ANGELL Business Institute, Freiburg

Lecturer in tourism policy and tourism marketing at the Heidelberg Foreign Language Institute (HFI)

Various workshops, block seminars and lectures at various tourism training centres and associations
(e.g. BA Ravensburg, Stiftung Entwicklungszusammenarbeit/ Stuttgart, World University Service (WUS) - Deutsches Komitee e.V. Projekt Studienbegleitprogramm (STUBE) Hessen; Deutscher Reiseverband (DRV)/Berlin; Deutsches Seminar für Tourismus (DSFT))

Lecturer at Heilbronn University, specialising in business ethics/sustainability and e-commerce projects

Assistant to the Mayor of the town of Löwenstein: Tourism Officer of the town of Löwenstein

Foundation of the [tse:be:] marketing and research projects (www.tsebe.de) (for a detailed project list and details see website)

Freelance employee of the European Natural Heritage Foundation/Radolfzell in the field of tourism marketing and project management in the project ‘Tourism Development La Gomera/Canary Islands’

Studies: Tourism Business Administration at the University of Applied Sciences in Heilbronn
Diploma thesis: European tourism development in the area of conflict between economy and ecology - a comparison of two planning approaches for the island of La Gomera: Degree: Diplom-Betriebswirtin FH

Assistant at the Research Institute for Leisure and Tourism at the University of Bern, with Prof Jost Krippendorf and Prof Hansruedi Müller

Studied at the University of Bern/Switzerland as a guest student in the following subjects
1. ecology and tourism
2. management in tourism
3. general ecology as an interdisciplinary degree programme with Jost Krippendorf

Trained as a hotel manageress at the ‘Sommerberghotel’ in Wildbad/Black Forest. Graduation: Hotel manageressu