Buddy IT Program
The HNEE offers first-semester students support from experienced students (Buddys), offering their help to give first-semesters an easy access into all the systems necessary for the online-education period (Corona forced learning systems).
Support will be available for topics including:
technical requirements for online-education period (corona related)
technical support with devices
setup and use of online-conference software (BigBlueButton)
use of HNEE Campus-Management-System EMMA+
application and setup for licensed software like Microsoft 365
lending and use of devices via the IT-Servicecenter
FAQ
access to network drives (VPN – access to university servers and interior offers)
use of virtual computer pools (online-access to computer-pool software for students and employees of the HNEE)
Date for online consultation-hour:
To make getting into the online-education period in the winter-semester 20/21 more easy, we offer multiple appointments with student tutors where some topics will be presented. Questions can be asked, and we’ll work on solutions for occurring problems.
A schedule with dates and access options will be published soon.
The following topics will be presented and discussed:
EMMA + (Campus-Management-System)
BigBlueButton (web-conference system)
VPN (virtual private network)
virtual computer-pools
Nextcloud
Dates for online consultation hours:
23.09.2020 10:00 - 11:30 Uhr (german)
23.09.2020 14:00 - 15:30 Uhr (englisch)
Link zum Meetingraum:
https://bbb5.hnee.de/b/zei-vrt-htt-cjk
Get in touch with the Buddy-IT-Team:
The team is available for questions and support before and during the semester: